Shipping policy

 

1. Scope of Shipping
   KHKD Resin provides free shipping services to customers worldwide, with no minimum order quantity required.

2. Order Processing Time
   All orders are processed within 24 to 36 hours following order confirmation. Customers will receive timely updates regarding their order status.

3. Delivery Timeframe
   Standard delivery is estimated to take 2 to 4 business days, subject to destination and courier schedules. Tracking information will be provided via SMS, email, or your preferred contact method.

4. Damaged Packages
   Customers must inspect packages upon delivery. If a package is received damaged, please refuse acceptance from the carrier and immediately contact KHKD Resin at support@khkdresin.com. Failure to refuse a damaged package may result in ineligibility for refunds or exchanges.

5. Incomplete Orders
   If any items are missing from your order upon receipt, notify us promptly. KHKD Resin will investigate and resolve the issue by shipping the missing items as quickly as possible.

6. Customer Support
   For any questions or concerns regarding shipping, please contact us at support@khkdresin.com. Our team is committed to providing exceptional service and ensuring your satisfaction.

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Thank you for choosing KHKD Resin.